Terms & Conditions
Last Updated: September 2025
Introduction
By using our website, you agree to the terms and conditions stated on this page. Please read them carefully before placing an order.
User Account
To access certain services, you may need to create an account. You are responsible for maintaining the security of your login details and must report any unauthorized use.
Products
All carpets offered are unique. Minor variations in color and size may occur, which are part of the handmade nature. Images are provided as accurately as possible.
Pricing & Payment
Prices are updated regularly but may change without prior notice. Payments are processed through secure gateways, and you are responsible for providing accurate payment details.
Orders & Cancellation
Once placed, orders may have limited options for changes or cancellation. Please contact support promptly if needed. We reserve the right to refuse suspicious or fraudulent orders.
Quality & Authenticity Guarantee
We source carpets from top producers, guaranteeing authenticity and quality. All items listed are ensured to match their descriptions.
Content Ownership
All website content, including images, texts, and logos, belongs to us and cannot be used without prior written permission.
Limited Liability
While we strive to provide the best services, we are not responsible for indirect damages caused by unforeseen circumstances.
Changes to Terms
These terms may be updated periodically. Continued use of the site means acceptance of the new terms.
Governing Law & Jurisdiction
These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the UAE courts.