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Terms & Conditions

Last updated: May 2026

By using the Azimzadeh Carpet Trading website (azimzadeh.ae), you agree to the terms and conditions stated on this page. Please read them carefully before placing an order.

1. User Account

To access certain services, you may need to create an account. You are responsible for maintaining the security of your login details and must report any unauthorized use to us immediately at info@azimzadeh.ae.

2. Products

All carpets offered are unique. Minor variations in color and size may occur — particularly for handmade carpets — which are part of their handcrafted nature. Product images are provided as accurately as possible using professional photography, however slight differences due to lighting or screen settings may occur.

3. Pricing & Payment

Prices are updated regularly but may change without prior notice. All prices are displayed in UAE Dirhams (AED) and include VAT where applicable. Payments are processed through secure gateways. You are responsible for providing accurate and complete payment details.

We accept:

  • Visa, Mastercard, American Express
  • Cash on Delivery (UAE and select GCC countries)
  • Tabby & Tamara installment payments (UAE)

4. Orders & Cancellation

Once placed, orders may have limited options for changes or cancellation. Please contact our support team promptly if you need to make any amendments.

We reserve the right to refuse, cancel, or limit orders that appear suspicious, fraudulent, or in violation of these terms. In such cases, a full refund will be issued.

5. Quality & Authenticity Guarantee

We source our carpets directly from master weavers and trusted producers, guaranteeing authenticity and quality. All handmade carpets come with a certificate of authenticity. Every item listed on our website is ensured to match its description.

6. Shipping & Delivery

Delivery within the UAE is free. International and GCC shipping fees are calculated at checkout based on weight and dimensions. For full details, please refer to our Shipping & Delivery page.

7. Returns & Refunds

Returns are accepted within 7 days of receiving your order, subject to our return conditions. For full details, please refer to our Return & Refund Policy page.

8. Content Ownership

All website content, including images, texts, logos, and product descriptions, belongs to Azimzadeh Carpet Trading LLC and cannot be reproduced, distributed, or used without prior written permission.

9. Limited Liability

While we strive to provide the best possible service, Azimzadeh Carpet Trading LLC is not responsible for indirect or consequential damages caused by unforeseen circumstances beyond our reasonable control, including but not limited to delays caused by customs, logistics providers, or force majeure events.

10. Changes to Terms

These terms may be updated periodically. Continued use of the website following any updates constitutes acceptance of the revised terms. We recommend reviewing this page regularly.

11. Governing Law & Jurisdiction

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of this website or purchase of our products will be subject to the exclusive jurisdiction of the UAE courts.